HIAA awarded for self-service baggage drop

Halifax Stanfield International Airport has been recognized for its new self-service baggage drop, with an award from the Information Technology Association of Canada.

The fully automated, common use, self-service bag-drop solution earned a coveted Ingenious Award. HIAA was the winner in the Not-For-Profit category. The award recognizes the system’s innovative use of information technology to improve internal efficiencies and upgrade the traveller’s experience at the airport.

The self-serve baggage solution is available to all passengers – a first in North America.  It allows travellers to take their bags to a kiosk, input their flight information, print their own baggage tag and drop their bags off without long lines or waits.

A release from HIAA states that the airport sees 3.6 million travellers carrying 2 million pieces of luggage annually.