Monday Minute: Samantha Bosca of Travel Makes Memories

The Monday Minute is a weekly feature in PAX that highlights the movers, shakers, leaders and rule breakers of Canada's travel advisor community. Wanna be profiled? Wanna nominate someone? Email newsroom@paxglobalmedia.com! 

Name: Samantha Bosca

Name of business: Travel Makes Memories

Where do you live? Fredericton, N.B.

How long have you been a travel advisor? Nine years.

What is your specialty? Family travel, including all-inclusive vacations, cruises and Europe.

What inspired you to become a travel advisor?
My love of planning and helping people, along with my passion for travel. I've been travelling with my two boys since they were each six months old, so I have experience travelling with babies right through to teenagers. That experience has helped me address other families’ concerns.

What’s the first trip you ever took?
My first trip outside the country without my parents was a girls’ trip to Cuba. Before that, I’d taken many trips to the U.S.

What travel trends are you seeing these days?
I’m currently seeing a lot of interest in all-inclusive resorts in Europe. People who haven’t been to that part of the world are really liking the convenience of direct flights from Halifax to various European destinations, along with some fairly economical resort options.

What’s the most memorable trip you ever took?
Hawaii. My family travelled there while some COVID restrictions were still in place in my province. We spent two weeks visiting three islands. Hawaii’s beauty, culture and people make it feel like a completely different world. I can’t wait to go back, and I tell everyone who hasn’t been that they must experience it.

Where do you see your business one year from now? What are your future goals?
I think we’re going to see a big shift over the next few years as AI becomes more prevalent in our business. For my business, my goal is to continue to adapt and stay connected to clients, providing them with genuine advice and support. I’d also like to expand my presence beyond Atlantic Canada and into the U.S. market, as I’m so close to Maine.

What’s one new skill you’ve acquired recently?
Learning to focus on what I can control.

What’s one thing you would change about the travel industry?
I’d like to see more consistent policies to support clients, especially when escalating issues with airline suppliers.

What’s the secret to being successful in this business?
Customer service, follow-up and work ethic.

What is your motto?
My purpose is to help others experience the world with confidence, curiosity and joy.

Where are you travelling next?
A big birthday cruise with eight of my girlfriends aboard Royal Caribbean’s Allure of the Seas!

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