CTA fines Porter $90,500 for APPR violations

The flight was cancelled after the aircraft doors were closed for takeoff, but the airline did not provide passengers with food and drink in reasonable quantities, says the CTA.

According to the CTA’s March 10 decision, the airline failed to provide 13 passengers with information, including the reason for the cancellation, in a timely fashion.

The CTA also stated that Porter failed to provide alternate travel arrangements to six passengers.

In addition, as of May 5, the airline had not provided four passengers with the minimum compensation required under the Air Passenger Protection Regulations (APPR), nor had it explained why compensation might not be payable.

Airlines are required to provide either compensation or an explanation within 30 days of receiving a passenger’s request.

Porter has until April 10, 2026, to request a review before the Transportation Appeal Tribunal of Canada.

The decision comes on the heels of a similar fine the CTA recently slapped on WestJet.

As reported, the CTA issued administrative monetary penalties totalling $70,000 against the Calgary-based airline for APPR-related violations.

WestJet has until April 7, 2026, to request reviews before the Transportation Appeal Tribunal of Canada.

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