Air Canada Vacations partners with Juniper to update booking platform

Air Canada Vacations has announced a partnership with Juniper Travel Technology to update its vacation booking capabilities as part of a multi-year transformation.

The partnership aims to expand product access, offer more flexible vacation packaging and improve booking tools for customers and travel advisors.

The new platform will provide access to a broader range of travel products worldwide, including hotels, cruises, tours, attractions, car rentals and rail, with more options to customize vacations.

“This partnership is a foundational step in the evolution of Air Canada Vacations,” said Nino Montagnese, vice-president at Air Canada Vacations. 

“By combining Juniper’s travel technology expertise with the strength of Air Canada Vacations, Air Canada’s vast global flight network and its Aeroplan loyalty program, we are creating the conditions for a more connected travel journey that offers customers greater choice and flexibility while giving travel advisors better tools to serve them.”

Expanded products and advisor tools

Over time, the platform is intended to give travellers and advisors broader access to travel products in one place, greater flexibility to customize vacations and enhanced flight and ancillary options.

Plans also include stronger integration across Air Canada Vacations, Air Canada and Aeroplan, along with more digital self-service options throughout the journey.

For travel advisors, the platform is designed to offer expanded product access and streamlined tools to support service and business growth.

“We are proud to partner with Air Canada Vacations at such an important moment in its evolution,” said Juan Mateos, CEO at Juniper. 

“Our scalable platform will help Air Canada Vacations expand choice, adapt to evolving customer needs and create a seamless travel planning experience for travellers and travel advisors alike.”

Air Canada Vacations and Juniper anticipate a multi-phased implementation and will work with travel advisors and partners during the transition.

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