TTAND launches custom B2B2C all-inclusive booking engine

The Travel Agent Next Door (TTAND) has launched an all-inclusive booking engine that was built in-house using Softvoyage technology.

Designed specifically for Canadian travel agents and their customers, the platform “sets a new industry benchmark as the best solution available on the market today for booking all-inclusive sun destination vacations,” TTAND said in a press release Sunday (March 2).  

Developed from the ground up by TTAND’s IT team, the engine features an array of advanced functionalities that not only streamlines the booking process but also enhances every facet of the customer journey.

“Our travel agents are at the heart of our success,” said Jeff Element, COO at TTAND. “With this new booking engine, we're equipping them with the best tool on the market to deliver richer, more personalized travel experiences. By integrating a robust internal portal and offering detailed property content, we've ensured that both our agents and their customers can enjoy a seamless journey from inquiry to booking.”

“Every feature, from dynamic pricing and advanced sorting to comprehensive pricing breakdowns, has been designed to exceed industry standards -- and the excitement among our agents confirms that this tool will truly redefine the travel booking experience for all-inclusive sun destinations.”

Dan Langevin, chief commercial officer at Softvoyage added: “Over the years, Softvoyage has consistently developed technology to empower host agencies. Our tools are designed to enable agents to work faster, easier, and with the utmost professionalism from start to finish. We are truly impressed with TTAND's development using our technology and are confident that it will support TTAND's growth for many years to come.”

Key Features & innovations

TTAND lists some of the engine’s key features and innovations:

• Customizable look and feel: agents can tailor the engine’s design to align with their unique brand identity, ensuring a consistent customer experience.
• Deals section: easily highlight exclusive packages and promotions that capture customer interest and drive bookings.
• Pricing calendar: an intuitive calendar view displays dynamic pricing trends and seasonal fluctuations, enabling smarter booking decisions.
• Real-time data and dynamic pricing: provides up-to-the-minute availability and competitive rates that ensure every offer is current.
• Detailed insights: benefit from market-leading sorting options and transparent, detailed tax breakdowns, providing clarity and confidence in every transaction.
• Mobile-friendly design: a responsive interface ensures a seamless booking experience across desktops, tablets, and smartphones.
• Internal portal access: agents can monitor and manage all their bookings via a dedicated internal portal, while associate agents within each agency can access their own bookings—streamlining operations and enhancing service efficiency.
• Rich resort property content: extensive, engaging property details and multimedia content equip customers with all the information they need to make informed decisions.

In the release, TTAND agent Lorie Nearing of Memory Bank Travel gave her stamp of approval. 

“I was thrilled to have the new booking engine running on my website. Shortly after posting about it on social media, I received a notification of a new booking,” Nearing state. “My clients appreciate this easy and convenient way to book online, while knowing they'll still receive personalized service from our agency. We aim to provide the best possible booking experience, even for those who book online. “

The engine is now live on every TTAND agent’s website. Go to SunVoyage.ca to see a demo.

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