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Friday,  April 12, 2024 7:49 PM, itravel2000 honoured for delivering quality customer service

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  •   02-08-2024  5:10 am
  •   Pax Global Media, itravel2000 honoured for delivering quality customer service
Pax Global Media

Red Label Vacations Inc. says and itravel2000 have been recognized with the Feefo Trusted Service Award for 2024. 

The accolades recognize businesses that consistently deliver a world-class customer experience, the company says. 

Working with over 6,500 brands, Feefo is one of the world's largest providers of verified reviews, helping brands understand customers by analyzing verified reviews and providing insight into trends, needs, and habits. 

The businesses that stand out are those who put excellence in their service and weave in a customer advocacy strategy. The awards, meanwhile,  celebrate brands that deliver standards that go above and beyond.

"We are thrilled to receive the Trusted Service Award from Feefo," said Nathalie Tanious, president & CEO of H.I.S.-Red Label Vacations Inc., in a statement. "Making our customers happy is our top priority, and the fact that this award is based on real customer feedback gives us confidence that we are delivering an exceptional level of service. These awards reflect the dedication of our staff in listening to our customers and ensuring their satisfaction. As we enter 2024, we remain committed to listening to our customers and delivering what they want.’’ received the Gold Trusted Service Award while itravel2000 recieved the Platinum Trusted Service Award. 

Feefo has presented Gold Trusted Service Awards to businesses that have collected at least 50 reviews between Jan. 1 2023 and Dec. 31, 2023, with a Feefo service rating of between 4.5 and 5.

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