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Friday,  April 19, 2024 12:05 PM 

Israel tourism operating “virtual office” amid state of emergency

  • Other
  •   10-10-2023  4:32 pm
  •   Pax Global Media

Israel tourism operating “virtual office” amid state of emergency
Pax Global Media

The Israel Ministry of Tourism (IMOT) issued a statement on Tuesday (Oct. 10), saying that it is “deeply saddened” by the horrific events taking place at Israel’s border with Gaza.

Three days ago, Israel’s government declared a state of emergency after rockets were launched from Gaza on cities across central and southern Israel, reaching as far as Jerusalem, while Palestinian terrorists, Hamas, invaded communities by land, sea and air.

The IMOT says it is doing what it can to help tourists safely exit the region.

“The safety and security of our visitors is our top priority, and we are working to ensure their well-being in every way possible,” the IMOT stated, noting that it is working with relevant authorities to assist those who wish to depart from Israel.

READ MORE: Tour ops, cruise lines respond to Israel-Hamas war, suspend itineraries

Canadian and U.S. carriers have suspended flights to Israel, but Ben Gurion International Airport remains open, and “many flights are still departing Israel,” the tourism ministry said.

Travellers in destination are urged to check the status of flights and the status of Ben Gurion airport here

Meanwhile, the Ministry of Tourism is operating a “virtual office” reachable via WhatsApp (+972 55 972 6931) or email (

Travellers currently in Israel can dial 104 for information or contact Home Front Command on WhatsApp or SMS on +972 52 910 4104.

IMOT says it will provide updates on travel to and around Israel as new information is available.

Haim Katz, Israel's Minister of Tourism, sent a letter to travel partners on Monday morning to address the war, acknowledging that there is no knowing how long the security situation would remain uncertain.

“The brutal attacks have caught incoming tourism just as it was reaching its peak and I might add to which we were eagerly anticipating,” Katz wrote.

Minister Katz said it was his hope to get back to 'business as usual' as soon as possible.

"Drawing from past experiences, we have learned that once normalcy is restored, the tourism industry and the demand for visiting our country will rebound with passion and excitement,” he wrote.

Meanwhile, several tour operators and cruise lines who sell tours and voyages to Israel have amended future itineraries.  

Click here for a round-up of companies that have issued statements.

Helpful Links

Israel Ministry of Tourism

Ben Gurion Airport 

Israel US Embassy

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