Reopening of seven Hyatt-operated resorts in Jamaica further delayed

Hyatt’s Inclusive Collection has once again delayed the reopening of several all-inclusive resorts in Jamaica.

The company, still recovering from the impact of Hurricane Melissa – a Category 5 storm that sliced through the island last fall – says its properties in Montego Bay and Rose Hall are now expected to reopen in the first quarter of 2027 as repairs and renovations continue.

The move marks the latest revision in an already-extended timeline, impacting one of Jamaica’s most critical resort inventory clusters.

The update was shared in a letter sent to travel partners over the weekend.

After additional assessments were made, Hyatt now has “greater clarity on the scope and timelines of the required work,” the letter reads.

Seven resorts of Hyatt’s resorts in Jamaica remain closed. They include:

• Breathless Montego Bay Resort & Spa
• Dreams Rose Hall Resort & Spa
• Hyatt Zilara Rose Hall
• Hyatt Ziva Rose Hall
• Secrets St. James Montego Bay
• Secrets Wild Orchid Montego Bay
• Jewel Grande Montego Bay Resort & Spa

“We believe this adjusted timeline will not only allow the resorts to be fully restored, but also enhanced – emerging from this period with even stronger, more compelling properties that will deliver even more unforgettable experiences for our guests,” Hyatt wrote.

Guests and members with impacted reservations will have the opportunity to have their stays honoured at certain Hyatt Inclusive Collection resorts in destinations such as the Mexican Caribbean, the Dominican Republic, Aruba, Curaçao, Costa Rica and St. Lucia, the company added.

Additionally, guests who wish to cancel their reservation may do so without penalty.

The delay highlights the extent of the damage caused by Hurricane Melissa last October and suggests an uneven recovery taking place across Jamaica’s tourism sector.

While several major hotel brands in Jamaica – including Riu Hotels & Resorts, Round Hill Hotel and Villas, Iberostar, Half Moon and Bahia Principe – have reopened, the continued absence of Hyatt removes a substantial share of room inventory, particularly in the Montego Bay and Rose Hall areas.

Hyatt noted that it will continue to provide relevant updates as the work progresses.

Sandals delays reopening of three resorts

Hyatt isn’t the only company to delay the reopening of its resorts.

As previously reported, three Sandals resorts in Jamaica will also remain closed longer than originally planned.

Sandals Montego Bay, Sandals Royal Caribbean, and Sandals South Coast were originally set to reopen on May 31 after Hurricane Melissa.

However, as repairs moved forward, Sandals Resorts International (SRI) decided to broaden the extent of renovations, delaying the reopening of all three properties until later in 2026.

Sandals South Coast is now set to reopen on November 18, 2026, followed by both Sandals Royal Caribbean and Sandals Montego Bay on December 18, 2026.

As reported, Sandals has made a US$200 million investment to reimagine all three resorts with new accommodation categories, redesigned pools, refreshed lounge and social spaces and expanded culinary offerings.

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