Onvigo appoints Bernadine D’Souza to training team

Onvigo has added Bernadine D’Souza to its training team, bringing more than 25 years of travel industry experience in sales, training, and leadership.

D’Souza has spent over two decades as a travel branch manager, opening, closing and merging retail locations while leading teams to exceed revenue targets. 

She has also held roles as training manager and workforce development manager, with a focus on improving advisor performance. 

Earlier in her career, she was a business development manager for an air consolidator in Toronto and taught travel and tourism at both public and private colleges in Ontario.

A cruise specialist, D’Souza has travelled extensively, with Bermuda, Costa Rica, Japan, Greece and an African safari among her most memorable trips.

“What excites me most about joining Onvigo is the chance to empower travel advisors with practical, real-world skills they can implement immediately,” says D’Souza. 

“This industry is constantly changing, and I’m here to make sure our advisors are not just keeping up but leading the way. Training is a passion and being able to impart real world instances to help new members thrive really excites me.”

Onvigo says D’Souza’s appointment supports its shift from a learning and development model to a training-focused approach aimed at equipping travel advisors with skills for long-term success.

Don't miss a single travel story: subscribe to PAX today!  Click here to follow PAX on Facebook.