Porter Airlines is warning the public of fraudulent social media accounts that have been impersonating the airline online.
In a message marked “important” posted to its official Facebook page, the airline on Monday (Nov. 27) wrote that bogus Porter accounts have been reported, primarily on Facebook and X (formally Twitter).
The company is warning customers to not share personal information, such as passwords and financial details, with imposters.
“Our agents ask for qualifying information about your booking, including confirmation number, first and last name, [and] contact information,” the airline wrote.
Customers are being asked to report any suspicious accounts or messages they encounter.
“We are advising all of our passengers to remain vigilant against potential scams or fraud,” the airline wrote.
Porter recently expanded in the U.S. with new routes to Florida – Tampa, Fort Myers, Orlando, Fort Lauderdale and Miami – and the company currently has an order for up to 100 Embraer E195-E2 jets.
By the end of December, 29 of that aircraft will be in the airline’s possession, (in addition to 29 Dash-8s).
The first 50 Embraer jets are set to arrive at Porter by the end of next year.