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Sunday,  May 26, 2024 11:41 PM 

AC inaugurates motorcoach service linking Hamilton-Waterloo with Pearson


AC inaugurates motorcoach service linking Hamilton-Waterloo with Pearson
(supplied)

Air Canada has begun offering residents of the Hamilton-Wentworth and Waterloo Region a convenient, one-stop access to the airline's global network. 

With Wednesday's (May 1) launch of a new motorcoach service in collaboration with The Landline Company, Air Canada says it is connecting the Hamilton and the Region of Waterloo airports to Toronto Pearson.

Customers can now create a single itinerary when booking travel with Air Canada from Waterloo Region or Hamilton through Toronto to any destination. 

Air Canada says the service includes a high-end motorcoach service connecting with Air Canada flights, offering a "smooth and hassle-free" travel experience. 

According to Air Canada, this integrated service is a trial initiative from John C. Munro Hamilton International Airport and the Region of Waterloo International Airport, with the potential to make it available elsewhere in Canada in the future.

"We are excited to launch this new service in collaboration with The Landline Company, offering our customers a convenient, stress-free multimodal option that will make connections easy and travel more seamless," said Ranbir Singh, director regional airlines and markets at Air Canada. 

Singh added that Air Canada is committed to improving regional services and "this innovative partnership is a testament to that."

"Passengers who choose to travel between airports using Landline's top-tier motorcoaches will enjoy similar benefits as those who opt for air-only connections: a convenient single itinerary, when departing Hamilton or the Region of Waterloo, disruption protection and Aeroplan earning opportunities, " said Singh.

"In addition to premium onboard amenities, and a protected flight connection on every trip, passengers can now book and ride our luxury motorcoach for no additional cost when paired with their Air Canada flight," added Nick Johnson, vice president, commercial for landline.

According to Cole Horncastle, executive managing director of John C. Munro Hamilton International Airport, this new service aligns with Hamilton International's commitment to provide a comfortable, convenient travel experience for passengers and expands access between the region and Air Canada's global network.

"Today marks an exciting development for the future of air travel in southern Ontario as Air Canada's luxury motorcoaches, operated in partnership with The Landline Company, officially take to the road from Hamilton International," said Horncastle.

"At YKF we are investing and expanding in so many ways. We are thrilled to welcome Air Canada's motorcoach service, further connecting Waterloo Region to a network of 140-plus destinations," said Karen Redman, Chair of the Region of Waterloo. 

How it works

Landline will operate six, non-stop round trips daily to Toronto Pearson from each of the Hamilton and Region of Waterloo airports in southern Ontario. 

Air Canada customers beginning their journey at Hamilton or Region of Waterloo airports will check in as normal for their flight and obtain boarding passes for all segments of their trip. 

At a designated departure point at the local airport, they will board a luxury, Air Canada-branded motorcoach and their checked baggage will be loaded. Upon arrival at Toronto Pearson, customers will proceed directly with their bags to the departure level.

In the event of coach or flight delays, customers travelling on Landline will be automatically rebooked like customers travelling on air-only itineraries.  

Members of Air Canada's Aeroplan program will earn points for both ground and air segments, as on any normal connecting flight itinerary. For more information visit here. 

To watch the video depicting the travel journey on the bus, visit here. 

From

To

Day of Week

Departure Time

Arrival Time

Hamilton (YHM)

Toronto (YYZ)

Daily

5:00am

6:00am

10:45am

1:40pm

3:45pm

5:40pm

06:00am

06:55am

11:50am

2:45pm

5:00pm

6:50pm

Toronto (YYZ)

Hamilton (YHM)

Daily

8:05am

9:50am

1:00pm

3:05pm

6:00pm

9:40pm

9:10am

10:55am

2:05pm

4:20pm

7:20pm

10:40pm

From

To

Day of Week

Departure Time

Arrival Time

Kitchener/Waterloo
(YKF)

Toronto (YYZ)

Daily

5:00am

6:05am

10:55am

1:40pm

3:50pm

5:45pm

6:05am

7:15am

12:05pm

2:55pm

5:15pm

7:00pm

Toronto (YYZ)

Kitchener/Waterloo
(YKF)

Daily

8:15am

9:40am

1:15pm

3:15pm

6:15pm

9:35pm

9:30am

10:50am

2:25pm

4:40pm

7:35pm

10:40pm


Premium motorcoaches

The motorcoaches used by Landline for Air Canada are made in Canada by Prevost, a manufacturer of touring coaches based in Sainte-Claire, Quebec. 

Landline says each motorcoach provides a premium experience, with 36 spacious, leather seats in a two-by-one configuration. 

The coaches are equipped with free WiFi, power and a table tray available at each seat, "generous" overhead storage for carry-on baggage, and an onboard lavatory. 

Announcements will be made in both official languages and the coaches are fully accessible, including a power lift for customers requiring mobility aids.


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