RLV & WestJet Vacations host FAM in Punta Cana for top producers

Red Label Vacations (RLV), in partnership with WestJet Vacations, recently hosted a FAM for ten top-producing travel agents from RLV’s multiple retail brands

Held May 2-6, the group was treated to a WestJet flight out of Toronto Pearson airport, eventually landing at Royalton Punta Cana, where they experienced “all-inclusive beachside bliss,” reads a press release.

Throughout the trip, agents had the opportunity to visit popular properties that WestJet Vacations partners with, including Ocean Blue and Sands, Caribe Deluxe Princess, Grand Bavaro Princess, Bahia Luxury Ambar, Royalton Chic, Majestic Colonial, and multiple Iberostar Hotels & Resorts properties.

In addition, the itinerary featured engaging activities and networking opportunities.

Agents participated in a WestJet Vacations focus group working session, where they collaborated on strategies to enhance processes and customer experiences. They also enjoyed hosted dinners and lunches, building relationships with hotel partners.

Highlighting the trip was an exciting excursion where the agents had the opportunity to snorkel with marine life in Punta Cana's crystal-clear waters.

The itinerary was planned to balance professional development, leisure, and exploration, ensuring that agents returned home equipped with the knowledge and enthusiasm to promote Punta Cana as a premier travel destination.

“It was a genuine pleasure hosting WestJet Vacations’ Red Label Vacations’ top producers on a four-day familiarization trip to Punta Cana,” said Erika Kennedy, key account manager at WestJet Vacations. “Familiarization trips are a crucial part of a travel advisor’s journey, providing firsthand knowledge and experience with WestJet Vacations strategic partners, products, and the destination itself. While showcasing our fantastic partners' products was a highlight, these FAM trips strengthen the partnership between Red Label Vacations and WestJet Vacations, ensuring that together, we deliver exceptional experiences to our mutual guests.”

Rita Sanduja, a leisure sales consultant at Red Label Vacations, said the trip “gave me even more knowledge to ensure my clients have unforgettable vacations.”

“The itinerary was perfectly planned and allowed me to learn while being spoiled with an amazing escape, delicious food, and wonderful people. Thank you, WestJet Vacations, for this incredible opportunity,” Sanduja stated.

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