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Tuesday, October 1, 2024
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Hyatt’s Inclusive Collection has hired a new business development manager in Canada who specializes in luxury travel. Toronto-based Karla Laurenzana has joined the company’s Canadian sales team as a “luxury BDM,” PAX has learned. In this newly-created role, Laurenzana will assist travel advisors in selling the fancier brands in Hyatt’s Inclusive Collection, such as Impression by Secrets and Zoëtry.
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Hyatt's Inclusive Collection brought reps from its most luxurious and AAA Five Diamond resorts and travel advisors together for an evening of culinary bliss Monday night (Sept. 30). A "Taste of Luxury," held at Toronto's Park Hyatt, flew in Yvann Monteiro, executive chef at Secrets Cap Cana, to serve up some tasty portions. Property updates were also shared. The team, including Karla Laurenzana, the brand's new "luxury BDM" for Canada, was on the scene.
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Hilton has released its annual trends report, shedding light on the predicated behaviors and habits of travellers for the year ahead. Some of the trends Hilton is tracking include "Sleep Divorce," "The Gen Alpha Effect, "MeMooners Rising," and "News Break."
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This October, Heather Gerrard will join the Sunwing Vacations sales team as a business development manager for Alberta and the Prairie provinces. Gerrard comes from Sunwing Vacations’ inventory department, and previously worked at Signature Vacations in the call centre before moving to the operations team.
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From “Wander Women” to “Racketeering," Virtuoso has identified seven luxury travel trends in its “Luxury Travel Trend Watch” report for 2025. See the report here, which covers wellness, female solo travel, XZ Beta Travel, "memoirs in motion" and more.
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Envoyage will head to Cape Town, South Africa next year to host its 2025 Icons conference, taking place from September 8-11. Icons rewards the host agency's top 50 global achievers and will be held at the five-star 12 Apostles. Throughout the week, delegates will be treated to a series of luxurious and adventurous activities in Cape Town and its surrounding wine regions.
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Ensemble has launched a new Hotel Cruise Amenity Program, offering exclusive benefits to members and their clients. The program represents a “significant enhancement” to the overall travel experience, Ensemble says, promising value for both advisors and their clients. The program is being launched in key cruise hubs—Miami, Ft. Lauderdale, Seattle, and Vancouver—with plans to expand to additional cities in the near future.
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Air Canada has brought back its “Home Away from Home Flight Pass” for a limited time to make visiting friends and relatives more accessible, offering the flexibility and convenience to adjust plans as needed. Available until Oct. 25, 2024, Aeroplan Members in Canada can purchase credits for flights through the flight pass to Hong Kong and more.
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Norwegian Cruise Line (NCL) has launched new brand positioning, emphasizing the word “MORE” when it comes to promoting its onboard offerings, destinations and value. The cruise line has announced a new “More At Sea” package, an upgraded version of the popular “Free At Sea” package, unveiling more benefits and premium inclusions.
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IN CASE YOU MISSED IT
Air Canada has been hit with a hefty fine from the U.S. Department of Transportation (DOT) for violating airspace restrictions over Iraq, Reuters reports. The U.S. Department of Transportation imposed a $250,000 charge on Canada’s flag carrier for operating a United Airlines’ code over a region where the Federal Aviation Administration had banned U.S. operators from flying.
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G Adventures' 2024 "GX" community tourism summit wrapped up in Jaipur, India on Friday (Sept. 27) and PAX was there to capture all the action. How did this year’s summit showcase India? Are travellers finally "getting" community tourism? Is the travel industry now embracing local experiences over amenities? PAX's Michael Pihach caught up with G's Founder Bruce Poon Tip in India to ask these questions and more. Watch our ultimate GX recap!
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Travel agencies affiliated with TRAVELSAVERS Canada have named their “greatest challenges” in a new survey that was shared Monday (Sept. 30). The report sheds light on “pain points," including suppliers who take direct bookings and OTA competition. Travel agency owners and managers are also concerned about the impact of the current economic climate on their business, the report says.
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