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Thursday, February 8, 2024
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From introducing an artificial intelligence tool for travel advisors to creating expert-led communities to growing sales in Canada, Travel Leaders had a "banner year" in 2023, reporting “extremely strong" sales as people prioritized travel. “This is the renaissance of the travel advisor,” said John Lovell, president of Travel Leaders Group. PAX caught up with the executive team in Toronto on Wednesday (Feb. 7) to learn more.
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ACTA is expressing its disappointment with TICO's recent announcement to increase fees. “Unfortunately, despite lengthy consultations with the Ontario government and TICO, our concerns have not been addressed, leading to this unfavourable outcome,” said Wendy Paradis, ACTA's president, in a statement Thursday (Feb. 8).
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In 2025, Avalon Waterways will offer one, two and three-week sailings through Bordeaux, a hub of the famed wine-growing region in southwestern France. With new cruises on the Garonne and Dordogne Rivers and cruise combinations that also include the Seine, Saône, Rhône and Rhine Rivers, the river cruise line is increasing its France offerings by 30%.
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The Travel Agent Next Door (TTAND) has partnered with Safetravels Health as its official pre-travel health consultation and immunization supplier. Travellers can search for the closest travel clinic based on their postcode and receive in-person or virtual travel consultations for prescriptions or vaccinations. TTAND now has a custom URL on its agent websites.
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S Hotels Jamaica has partnered with Air Canada Vacations to offer 7-night vacation packages at the beachfront S Hotel in Montego Bay and city-centric Spanish Court Hotel in Kingston. "This exciting partnership with Air Canada Vacations represents a new chapter for us at S Hotels,” says Andres Cope, hotel manager at S Hotel in Montego Bay.
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TTC Tour Brands has unveiled "For the Love of Travel," a new incentive program that rewards advisors throughout the calendar’s most romantic month, February. During this month, travel advisors may earn a CAD $25 e-gift card per passenger booked on itineraries and experiences across the entire TTC Tour Brands portfolio for travel in 2024.
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Red Label Vacations Inc. says redtag.ca and itravel2000 have been recognized with the Feefo Trusted Service Award for 2024. The accolades recognize businesses that consistently deliver a world-class customer experience, the company says. Working with over 6,500 brands, Feefo is one of the world's largest providers of verified reviews.
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The Anguilla Tourist Board is reporting a significant increase in tourist arrivals to the island in 2023. The total number of stopover arrivals reached an all-time high of 95,944, surpassing the previous record set in 2019, the tourism board says. The recorded 2023 figure of 155,732 visitor arrivals is only 6% lower than the 2019 number.
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IN CASE YOU MISSED IT
The door panel that flew off a Boeing 737 MAX 9 jet mid-flight last month appeared to be missing four key bolts, according to a preliminary report released by the U.S. National Transportation Safety Board on Tuesday (Feb. 6). It’s the first official look into how a panel blew off an Alaska Airlines-operated jet shortly after takeoff on Jan. 5.
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With group travel, it’s the job of a travel advisor to ensure that everyone’s flights, hotels, transfers and itineraries are taken care of. But ensuring all travellers are on the same page – before, during and after a trip – can be a challenge, even for the most seasoned pros. This is what led Chanell Facey and Liana Rowan to create "Grouped," a group management app created by travel advisors, for travel advisors.
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United Airlines says it has saved customers more than $2 billion (USD) since becoming the first legacy airline to eliminate change fees more than three years ago. The U.S. airline is spreading its message in new commercials starring Emmy-award winning actor Kyle Chandler that will air this Super Bowl Sunday (Feb. 11).
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