Cuba launches new e-visa portal, outlines entry requirements

The Cuba Tourist Board has announced a new electronic visa application portal and issued a reminder of the entry requirements Canadian travellers should review before departure.

Canadian citizens travelling to Cuba through a third country must obtain a tourist e-visa before departure, the board said. Applications can now be submitted through www.consular.cu, with travellers advised to apply at least seven days before their travel date. E-visas are also available through authorized travel agencies.

“We want to reassure our valued travel trade partners that travelling to Cuba remains completely accessible,” Gihana Galindo, director of the Cuba Tourist Board, said.

“These updated digital platforms are designed to simplify the pre-departure process. By familiarising themselves with the new e-Visa portal and mandatory entry forms, agents can guide their clients and ensure they are fully prepared to experience everything Cuba has to offer.”

The tourist e-visa permits a single entry within one year of issuance, meaning travellers must obtain a new visa for each subsequent trip. It covers tourism stays, including accommodation in hotels and B&Bs.

Visitors are initially permitted to stay for up to 90 days. An extension can be requested at a local immigration office in Cuba, subject to a fee, for a maximum total stay of 180 days.

D’Viajeros form required

All travellers must also complete the D’Viajeros digital entry form within seven days before arriving in Cuba, the board said.

Travellers should save and print the QR code generated upon completion and have it available for presentation to immigration officials. Those who obtain their e-visa directly through a Cuban consulate will receive a link to the platform.

The D’Viajeros declaration is a separate requirement from the e-visa application.

Insurance and travel documents

Proof of valid health insurance is mandatory for entry. The tourist board recommends purchasing coverage tailored to Cuba through ESICUBA/ASISTUR.

According to the board, passengers travelling on flights departing from the United States, including services operated by American Airlines, Delta Air Lines and Southwest Airlines, have compliant health insurance included in their airfare for stays of up to 30 days. Their boarding pass or airline ticket serves as proof of coverage.

The board said visitors must hold a passport valid for the duration of their stay. Non-Canadian citizens residing in Canada must also carry the appropriate documentation required to return to Canada, such as a valid permanent resident card or visa, as applicable.

Travel advisors with questions can contact info@gocuba.ca.

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