Intrepid reports double-digit growth, says purpose-led model is “thriving”

Intrepid Travel has delivered the best year in its 35-year history, saying that purpose-driven travel “isn’t just the future—it’s the smartest business strategy today.”

According to a press release, the company’s 2024 Integrated Annual Report shows double-digit growth: $392.6M USD in revenue (+17% YoY), and a record-breaking $26.9M USD EBITDA (+24% YoY).

The company also reported $8M USD in bonuses to eligible employees in the form of both cash and shares, 555 staff shareholders and its second consecutive year of dividend payments

“Intrepid’s purpose-led model isn’t just working—it’s thriving,” the tour operator wrote.

Intrepid also doubled down on impact in 2024, sharing the following points:

• Re-certified as a B Corp with its highest score ever (102.5 points)
• The Intrepid Foundation raised $1.5M USD for grassroots partners across 39 countries

While 2024 was a year of many highlights, Intrepid also accepts that it is facing challenges with its decarbonization program, “as many are across the industry.”

The company plans to increase investment in decarbonization initiatives to accelerate its progress in this area. 

Expansion in North America & beyond

Calling North America “a top priority,” Intrepid is making big moves in 2025, including:

• Opening a new U.S. sales and marketing office in Seattle
• Expanding global operations with new country offices (DMCs), including Denmark and Amsterdam (via its acquisition of Dutch travel company Sawadee Reizen)

The company is also reporting record customer satisfaction (81.5 NPS, up 4.5 points), and all-time high employee engagement (64 eNPS).

2025 & beyond

“I’m exceptionally proud of our team who are delivering the best sustainable, experience-rich trips for our customers and making a positive impact for communities around the world,” said James Thornton, CEO of Intrepid Travel, in a statement.

“In 2025, we are committed to building on this success and working closely with our industry partners to show that travel can bring people together, foster greater understanding, and create positive impact when done responsibly. What we achieved last year is once again proof that it is possible to grow both profit and purpose.”

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