Air Canada Vacations (ACV) has at last launched its new Group Quoting Tool, offering travel advisors the capability to easily create and manage their group quotes.
The tool, which has been in development for a couple of years now, comes after a successful soft launch last week, the tour operator said Tuesday (Jan. 16).
"Our priority remains giving our partners the support that they need. Today marks an exciting milestone as we unveil this new tool, empowering them to elevate the service they provide to our shared customers” said Nino Montagnese, vice-president at Air Canada Vacations, in a news release.
Designed to save time
Designed to enhance efficiency and save agents valuable time, the new Groups tool introduces features such as real-time instant quotes for most sun destinations and hotels.
Agents can create up to three itineraries, up to three room categories for one hotel, complete with a direct link to hotel content for comprehensive resort information.
In addition, the tool equips agents with self-serve options to easily manage their quotes and monitor quote status.
Agents can access a consolidated view of both current and past quotes, generate client-friendly PDF versions with personalized information, agency logos, and price adjustments.
The Group Quoting Tool also streamlines the booking process by allowing agents to request bookings directly from the quote.
Additional functionalities include setting up reminders for organized workflow, simple application of payments, and access to a user-friendly passenger list.
"The tool is designed to empower travel professionals with the flexibility and convenience needed to provide top-notch service to their clients," says ACV.