ACV upgrades to a new booking engine

Air Canada Vacations announced today that it will be upgrading its existing ISO Platform, Ocean, to the new booking engine, Pacific.

The implementation of the Pacific platform will happen over the next twelve months offering adaptive integration options for future systems, as well as a sleek, user-friendly interface. In tandem, ISO Travel Solutions and Air Canada Vacations will migrate the passenger service system to Amadeus’ Altéa. Air Canada Vacations has been a customer of ISO Travel Solutions since 2005.

“We are happy to deliver our powerful and proven travel platform, Pacific, to Air Canada Vacations,” says Holger Voss, ISO’s business development director. “The upgrade to Pacific will provide a contemporary, web-based reservation system. Pacific’s advanced features enable Air Canada Vacations to manage, sell and service not only pre- and dynamic-packaged travels, but also FIT, custom tours, cruises groups and more using internal and external connected inventories.”

“We’re pleased to continue our longstanding partnership with ISO Travel Solutions,” added Nino Montagnese, managing director at Air Canada Vacations. “The Pacific platform offers us the ultimate flexibility to continue to fulfill the needs of our customers. The streamlined and intuitive booking engine helps us to deliver our carefully curated vacations to our customers for all styles of travel.”

In addition to a scalable and easy-to-use interface for call centres, Pacific also offers features to enable dynamic packaging while managing various travel products with its versatile inventory management system. The platform provides well-conceived distribution strategies with multiple sales channels and allows for adaptive pricing of ancillary sales.