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Saturday,  April 20, 2024 10:37 PM 

On Location: New Seven Seas Grandeur “takes luxury up several notches”


On Location: New Seven Seas Grandeur “takes luxury up several notches”
PAX's resident Cruiseguru Diane Tierney gets an intimate look at Regent's new Grandeur ship. (Diane Tierney)
Diane Tierney

If only one word could be used to describe Regent Seven Seas’ new Grandeur ship to your clients, it should be “breathtaking." 

Seven Seas Grandeur, which launched in 2023, takes luxury up several notches, most notably by showcasing artwork valued at about $6 million U.S. – including three Picassos and a custom-designed Fabergé Egg.

Sarah Fabergé is the ship’s godmother and great-granddaughter of jeweller Peter Carl Fabergé.

PAX was on a travel advisor/media voyage from Jan. 24-26 in Miami for this sixth Regent ship.

Regent's new Seven Seas Grandeur ship. (Diane Tierney)

“Acres of marble”

Renowned Studio Dado oversaw the decor of the all-suite, all-balcony, all-inclusive, 10-deck vessel.

Acres of marble line the interior decks – and not just plain slabs. These marble floors feature intricate inlays of designs from abstract to floral.

Seven Seas Grandeur lobby. (Diane Tierney)

It’s challenging to walk and not look down all the time, except that when you do look up, you’re treated to fascinating, non-traditional chandelier designs.

The atrium’s chandelier is made to look like intertwined diamond tennis bracelets.

A Fabergé egg on board Seven Seas Grandeur. (Diane Tierney)

Plush furnishings feature fabric that’s a joy to caress – satin, silk, velvet, suede, leather and more.

Even walls are adorned with subtle, textured wallpaper that’s irresistible to touch.

Cherry blossom sculpture on board Seven Seas Grandeur. (Diane Tierney)

What’s also noticeable and different is the extensive amount of moulding trim to frame doorways, windows and walls.

This trim truly adds a luxury, residential feel. It’s no wonder that Regent describes their line as “the world’s most luxurious fleet.”

Grandeur pool bow view. (Diane Tierney)

“A St. Tropez vibe”

Outdoors, the main pool has a St. Tropez vibe and features classic black and white tiles.

There are two hot tubs here, and at the aft, there’s a small, infinity-style pool and two more hot tubs. All loungers are covered with thick mattresses and soft terry cloth.

Grandeur aft pool. (Diane Tierney)

With 548 crew caring for about 746 guests, the ratio is high and noticeable in excellent customer service, as is the uncrowded high space ratio for this 55,500 GT ship.

Just slightly raise your hand while lying by the pool and a waiter is eager to serve you.

They’re also fully versed on the finer details of a menu, will remember your name and favourite drink, and when asking where a venue is, they’re happy to escort you rather than just give directions.

Aft view of pool. (Diane Tierney)

What to eat

There are eight dining options such as Chartreuse (French), Pacific Rim (Asian), Prime 7 (steakhouse) and Sette Mari at La Veranda (Italian). Compass Rose is considered a main dining room and features Versace plating.

Entrance to Compass Rose. (Diane Tierney)

Pacific Rim serves Asian fare. (Diane Tierney)

Casual dining includes La Veranda (buffet), the Pool Grill that serves restaurant-quality cuisine and Coffee Connection.

About 130 new meal options were created for Grandeur. The epicurean cuisine is excellent for a discerning clientele.

The 14-layer chocolate mousse cake, with its dusting of gold sugar, is memorable. Meals are raised to an art form on Regent.

Chartreuse offers a Parisian fine dining experience. (Diane Tierney)

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That’s entertainment

Regent shows may not be spectacles of amazing acrobats, but they do feature high-quality singers and dancers performing fan favourite music that delights the audience.

Shows are choregraphed by experts such as Dancing with the StarsBritt Stewart and Broadway director John MacInnis.

Singing and dancing on Seven Seas Grandeur. (Diane Tierney)The lounge on board Seven Seas Grandeur. (Diane Tierney)

“Icons” features music by the Pointer Sisters, Hall & Oates, Adele and Celine Dion whereas “Ignite the Night” has an American Idol vibe.

(“Marauder’s Ball” and Pasion were not featured on this short voyage).

Musicians also perform in the ship’s bars and lounges to offer all genres of music and space to dance.

A Culinary Arts Kitchen has classes, the casino is relatively large and the handsome library is well stocked. There’s a gym, pickleball, mini-golf and opulent Canyon Ranch-partnered spa with a Zero Gravity massage bed.

Entrance to the spa on Seven Seas Grandeur. (Diane Tierney)

Regent’s app offers a digital tour of the 1,600 art pieces and artisan videos.

For those who like to shop, the stores sell items from affordable souvenirs to a seven-carat diamond ring priced at $315,000 U.S.

Rest up

All 372 suites (15 categories starting at 374 sq. ft.) have large balconies and Regent prides itself on positioning beds that face the ocean (rather than side views) when possible. Butler service is included for Penthouse suites and above.

The Regent Suite is the top choice featuring 4,443 sq. ft. including the balcony, sleeps six and prices are currently about $11,000 U.S./night.

It features a $200,000 Hastens Vividus bed and one of the Picasso lithographs.

Inside The Regent Suite.

Heated loungers in The Regent Suite.

“Earning potential is there”

Cruises include business class airfare on intercontinental flights, transfers, unlimited shore excursions, two or three-night land programs on select voyages, one-night pre-cruise hotel stay in Concierge Suites and higher, unlimited beverages, pre-paid gratuities, specialty restaurants, Wi-Fi, laundry service and more.

“Luxury cruises are growing three times faster than the industry itself. Regent has grown over 50 per cent over the last six years and 30 per cent since 2019 with the delivery of Splendor and Grandeur, so the earning potential is there,” said Brenna Abels, Regent’s director of trade marketing, speaking at a sales session with senior executives.

“Since the pandemic, people are willing to spend about 146 per cent more for something special and Regent is a great way to showcase that to your clients.”

The Regent sales team meets with travel advisors aboard Seven Seas Grandeur.

Regent says the majority of their cruisers are active explorers and “understated traditionalists,” with an average age that has dropped to 55.

“Regent University has doubled the bonus commission from $100 to $200 for taking the course and making a booking after graduating. And through to February 29, 2024, we’re offering a $400 bonus commission for bookings on select itineraries,” added Jennifer Pintaluba, vice-president, trade marketing and sales engagement at Regent.

Exterior of Seven Seas Grandeur. (Diane Tierney)

The line also launched a new Regent Connect marketing toolkit with co-brandable content including email customization/automation.

Regent is impeccable in many ways, and throughout this voyage, there was only one misstep – when breakfast room service arrived, there were two omelettes instead of one.

After the waiter beautifully laid out the tablecloth and gorgeous silverware, I enjoyed both.

Diane Tierney has been on 89 cruises to 48 countries and has 132,000 followers on Instagram @Cruiseguru.


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