Hotel Xcaret has two new platforms just for agents

Hotel Xcaret Mexico is proud to present its two new platforms for travel agents: Xcaret Rewards and Xpert Course. 

READ MORE: Hotel Xcaret opening second property in 2019

Xcaret Rewards is an incentives program which allows agents to earn cash and free stays at Hotel Xcaret Mexico, while Xpert Course is an e-learning platform where agents will be able to receive the content and tools they need to properly and actively sell the hotel. The specialized travel agents’ program and educational tool will ultimately assist them to increase brand awareness and to grow their sales.

 

“At Hotel Xcaret Mexico, we believe fostering relationships with our valued travel agents is key to our mutual success. We want to provide them with the assets they need to serve their clients better, and we want to recognize their hard work with some of the most competitive and comprehensive rewards programs in the market,” said Ana Gon, chief commercial officer of Hotel Xcaret Mexico.

Cash prizes up for grabs

Starting today, the Xcaret Rewards program will grant registered travel agents cash prizes of $50 USD for every three to five nights bookings, and $100 USD for stays of six nights or longer. Travel agents in the United States and Canada with an IATA or CLIA number are eligible to enroll in the program, and stays may be booked directly, through GDS or a tour operator. 

As for Experiencias Xcaret parks and tours reservations, the Xcaret Rewards team has created a three-tier system in which agents will be eligible to receive free nights for up to two guests, based on the amount of guests booked to visit any park and/or tour. To enroll in Xcaret Rewards, agents must visit www.xcaretrewards.com.

Exciting & engaging courses

Hotel Xcaret Mexico Xpert certification program places special emphasis on the property’s groundbreaking All-Fun Inclusive concept that takes the traditional notion of all-inclusive to a whole new level. Guests of the hotel receive complimentary access to Experiencias Xcaret’s eight nature parks and tours – a unique combination offered nowhere else in Riviera Maya. 

The Xpert course is completely free, and includes nine lessons detailing the hotel’s accommodations, restaurants and bars, MICE facilities, Corporate Social Responsibility program, weddings offering, among other topics. Upon completion, participants can print their own certificate, and those eligible can receive Continuing Education Units for members of The Travel Institute or credits from the Association of Canadian Travel Agencies (ACTA).

Agents can refer to the program at any time, after or during completion. Graduates of the program will work closely with the hotel’s sales department to ensure they have the information they need to achieve successful sales numbers.