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Sunday,  May 26, 2024 5:02 PM 

Susan Kooiman departs Transat, Justin Clarey hired to rep Eastern Ontario

Susan Kooiman departs Transat, Justin Clarey hired to rep Eastern Ontario
After 19 years, Susan Kooiman (left) is leaving Transat. Justin Clarey (right) has joined the company as a business development representative for Eastern Ontario. (Supplied)
Michael Pihach

Michael Pihach is an award-winning journalist with a keen interest in digital storytelling. In addition to PAX, Michael has also written for CBC Life, Ryerson University Magazine, IN Magazine, and Michael joins PAX after years of working at popular Canadian television shows, such as Steven and Chris, The Goods and The Marilyn Denis Show.

Transat’s sales force in Ontario is undergoing a shake-up as one of its long-standing team members steps down to pursue a new opportunity, PAX has learned. 

Susan Kooiman, who has been with Transat for 19 years, is departing the company, effective today (Feb. 24).

Known for her positive energy, resourcefulness and ability to light up a room, Kooiman started her career as a travel advisor more than two decades ago after graduating from Seneca College’s travel and tourism program.

Most recently, she was Transat’s senior business development representative of key accountsa role that kept her well-connected with many travel agents and agencies.

Kooiman’s next move is still under wraps, but an announcement is forthcoming, she told PAX.

“Although I’m looking forward to my future opportunity, I couldn’t have called a better place home for the last two decades than Transat,” Kooiman said. “I’m forever grateful for the industry experiences and relationships I’ve built over the years.”

Justin Clarey joins team

Meanwhile, a new travel pro has joined team Transat: Justin Clarey has been hired as a business development representative for Eastern Ontario. He officially starts on March 6.

Prior to Transat, Clarey spent six years in the travel industry as both an inside and outside travel advisor. He was also an agency manager at one point.  

These roles have provided him with valuable experience on the challenges and successes shared by travel advisors, he said.

“I'm thrilled and very excited to join such a fabulous team at Transat,” Clarey told PAX. “I can't wait to meet our agents and partners and showcase why I love Transat.”

“I very much look forward to working closely with agents to overcome challenges and celebrate even greater success.”

Justin can be reached via email at

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