Europe’s new border system brings delays; app may speed things up

Canadian travellers heading to Europe this year may face longer waits at border control as the European Union’s Entry/Exit System (EES) continues to cause delays, with some early fixes now emerging to help ease the process.

The EES, introduced in October 2025, tracks the entry and exit of all non-EU travellers using biometric data, including fingerprints and facial images. 

The system applies whether or not a visitor requires a visa.

Since its launch, the rollout has led to extended wait times at some airports. 

According to Travel + Leisure, industry groups, including Airports Council International Europe, Airlines for Europe (A4E) and the International Air Transport Association (IATA), have called on the EU to reassess the system ahead of the busy summer travel period.

Reports suggest travellers have encountered waits of two to three hours at border control, with delays increasing by as much as 70 per cent, according to Airports Council International Europe. 

There are concerns wait times could reach up to four hours during peak months in July and August 2026.

To help reduce processing time, a new Travel to Europe mobile app is being introduced in select countries.

Sweden is currently leading adoption, allowing non-EU travellers to upload passport details, a facial image and complete entry requirements up to 72 hours before arriving at or departing from border control.

Portugal is also using the app, although its functionality is more limited for now, allowing travellers to complete only the entry questionnaire in advance.

The app is available to travellers with biometric passports who are not EU nationals. 

While optional, it may help streamline the border process. It does not replace in-person checks.

Other countries using the EES may introduce the app over time, though features are expected to vary by destination.

Looking ahead, travellers should also be aware of the European Travel Information and Authorisation System (ETIAS), expected to launch later in 2026 if the EES rollout proceeds as planned. 

The system will require visa-exempt travellers, including Canadians, to apply online before departure by completing a short application, answering basic security questions and paying a small fee.

Once approved, the authorization will be linked to the traveller’s passport and remain valid for up to three years, or until the passport expires. 

While ETIAS is not a visa, it will be mandatory for entry and adds an extra step for travellers planning trips to Europe.

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