WestJet led North America for on-time performance in May

WestJet is celebrating a major milestone in operational excellence, earning a place among the world's most on-time airlines in the latest Cirium On-Time Performance Report.

Operating nearly 86 per cent of all flights in May on time, WestJet ranked first in North America, seventh globally and was the only Canadian carrier in the top 10.

"From our frontline leaders and teams to our partners and supporting functions, this level of performance doesn't happen by chance: it's the result of a shared commitment to operational reliability and continuous improvement," said Safa Yamach, WestJet’s VP, operations planning and performance, in a press release.

"WestJetters have worked hard to strengthen our operation, and we're seeing that translate into more consistent on-time performance, smoother guest journeys and a better overall travel experience. We're proud of this milestone and look forward to building on the momentum so we can continue to raise the bar."

In May, all key operational metrics WestJet tracks improved year-over-year, underscoring continued progress toward delivering smoother day-of-travel experiences for both guests and WestJetters.

Notably, aircraft turnaround performance achieved a double-digit increase, reflecting the disciplined execution and strong focus of frontline teams.

WestJet says it also maintained consistent operations across its network, operating an average of 560 flights per day and achieving seven zero-cancellation days throughout the month.

The accomplishments extend beyond WestJet itself.

YYC Calgary International Airport, WestJet's global hub, was named the ninth most on-time medium sized airport worldwide in May.

The airline currently operates more than 70 per cent of all flights at YYC.

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