WestJet's Travel Agency Advisory Board meets in Calgary

WestJet's Travel Agency Advisory Board meets in Calgary

On June 7 and June 8, WestJet welcomed members of the WestJet Travel Agency Advisory Board (TAAB) in Calgary.

The two-day conference took place at the WestJet Campus, and offered TAAB members the chance to share their feedback and engage with WestJet employees face-to-face. Through the contributions of the TAAB, WestJet has implemented more than 25 material enhancements since 2015.

The agenda for the two-day event included brainstorming sessions, a tour of the WestJet Campus and hangar, and presentations from WestJet guest speakers on topics including network planning, WestJet Rewards, WestJet Vacations, guest experience, marketing, communications and more.

“This conference was a great opportunity to have an open discussion about what WestJet is doing right, and where we can improve to ensure we’re delivering the products and services the travel agent community is looking for,” said Jane Clementino, WestJet's director of agency sales. “Since the creation of the TAAB in 2015, we’ve really embraced their feedback to better serve our industry partners and become even easier to do business with.”

WestJet TAAB members serve a two-year term and for many, this was their final meeting.

“We would like to extend a sincere thank you to all of our second year TAAB members for their continued partnership and their dedication to this committee. WestJet wouldn’t be where it is today without their invaluable feedback,” continued Clementino. “We’re looking forward to the insights our 2017/2018 members will bring and the initiatives we will be able to implement as a result of their engagement.”

The 2016/2017 WestJet TAAB members are:

  • Adam Bath, Corporate Traveller (year one)
  • Allayne Clark, K Banks Travel (year two)
  • Anita Daya, Worldview Travel (Canada) Inc. (year one)
  • Anita Paton, Robert Q Travel (year two)
  • Brian Pereira, Red Tag Vacations (year one)
  • Casandra Wagner, Marlin Travel (year two)
  • Cayla Joudrey, HRG North America (year one)
  • Christa Tracey-Frost, BCD Travel (year two)
  • Colin Braganza, Vision Travel Solutions (year two)
  • David Burton, Flight Centre (year one)
  • Erika Emerson, American Express Travel (year one)
  • Erin Hill, Transat Travel (year two)
  • Fabiola Machuca Lopez, Carlson Wagonlit Travel (year two)
  • Jacqueline Macdonald, AX Global Business Travel (year two)
  • Janet Lace, Transat Travel (year two)
  • Janice Thys, Expedia CruiseShipCenters (year two)
  • Judy Kincaid, Uniglobe – Premiere Travel (year two)
  • Karla Hatfield, Maritime Travel (year one)
  • Kathylynne Fenton, Travel Professionals International (year two)
  • Kenneth Stewart, Crowfoot Travel Solutions (year one)
  • Krista Shaver, Tripcentral.ca (year one)
  • Kristi Rhodes, Carlson Wagonlit Port Credit Travel (year one)
  • Krystal Podlosky, UNIGLOBE One Travel (year one)
  • Laura Im, Merit Travel (year one)
  • Laura Hopkins, Flight Centre Adventure Annex (year one)
  • Linda Schulz, Travel Professionals International (attended on behalf of Kathylynne Fenton)
  • Lori McQueen, Kemp Travel (year one)
  • Melissa Ross, UNIGLOBE One Travel (year two)
  • Meredith O’Neil, Carlson Wagonlit Travel (year two)
  • Monte Elniski, Travel By Design – Ensemble (year one)
  • Neena Kapoor, Flight Centre Maple Ridge (year one)
  • Oksana Mashchak, Centre Holidays (year two)
  • Rita Sanduja, itravel2000 (year two)
  • Rosaria Frustaci, HRG North America (year two)
  • Rosetta Giampa, AMA Travel Kingsway (year two)
  • Samantha Harrison Burgess, Sears Travel (year one)
  • Sarah Simpson, Carlson Wagonlit Travel (year one)
  • Shawna Huntley, Maritime Travel (year two)
  • Sheri Weir, MeritBiz (year one)
  • Stephanie Brucculieri, Tripcentral.ca (year two)
  • Stephanie Lloyd-Jones, Elan Travel (year two)
  • Suzanne Soloway, Continental Travel (year one)
  • Tabatha Bennett, Flight Centre (year one)
  • Yogitaben Raniga, SellOffVacations (year two)